Many Stories
The business’ level of customer service is an integral part of their standards. Fouracre proudly shared that this is not the first time that they got a report about their staff helping out customers. They know that many incidents also happened wherein their team did their best to assist in a situation; these may not be as big or as headliner worthy as this story. Jane hoped that with the help of this story, everyone would be reminded of the importance of following their practice and continually perform well.
Many Stories
Doing Their Job
As the story progresses, the staff of the chain does not regard themselves as heroes. They put their efforts into reaching a customer because they can no longer ignore the fact that they are not hearing from him despite being a loyal customer for ten years. For them, it was the right thing to do.
Doing Their Job
